MyWear is committed to protecting children's privacy. This policy explains our practices regarding children's personal information and how we comply with child privacy laws.
Important Notice
MyWear is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Service.
1. Age Restrictions
MyWear enforces age restrictions in compliance with international child privacy laws:
| Region | Minimum Age | Legal Basis |
|---|---|---|
| United States | 13 years | Children's Online Privacy Protection Act (COPPA) |
| European Union | 16 years (or member state minimum, typically 13-16) | GDPR Article 8 |
| United Kingdom | 13 years | UK GDPR, Age Appropriate Design Code |
| Brazil | 13 years (with parental consent for 13-18) | LGPD |
| Other regions | 13 years | MyWear policy |
1.1 Age Verification
During account registration, users must:
- Confirm they meet the minimum age requirement for their region
- Agree that providing false age information violates our Terms of Service
1.2 What Happens If We Learn a Child Has Registered
If we learn that a user is under the minimum age:
- We will immediately suspend the account
- We will delete all personal information within 48 hours
- We will notify the parent/guardian if contact information is available
2. Information We May Collect
2.1 Information We Do NOT Collect from Children
We do not knowingly collect any of the following from children under 13:
- Names or email addresses
- Photos or images
- Location data
- Device identifiers
- Any other personal information
2.2 If Information Is Inadvertently Collected
If we learn we have collected information from a child under 13 without verified parental consent:
- We will immediately stop any further collection
- We will delete all collected information as quickly as possible (within 48 hours)
- We will not use the information for any purpose
- We will notify the parent/guardian if identifiable
3. Parental Consent
3.1 Our Current Practice
Currently, MyWear does not offer accounts for users under 13. We require all users to meet the minimum age requirement before creating an account.
3.2 If We Offer Features for Children in the Future
If we ever decide to offer features for users under 13, we will first obtain verifiable parental consent before collecting any personal information. Methods may include:
- Signed consent form (physical or electronic)
- Credit card verification (for a nominal charge that is promptly refunded)
- Video call verification with government-issued ID
- Knowledge-based authentication
3.3 What Parents Can Control
If parental consent is ever required, parents/guardians will have the ability to:
- Review all information collected about their child
- Request deletion of their child's information
- Refuse to allow further collection
- Revoke consent at any time
- Control what features their child can access
4. How We Protect Children
We implement multiple safeguards to protect children:
4.1 Technical Protections
- Age confirmation during registration
- Monitoring for potential underage users
- No behavioral advertising to anyone we know is under 18
- No geolocation collection for users under 18
4.2 Data Minimization
- We collect only data necessary for the Service
- We do not require phone numbers or addresses
- We limit data retention periods
4.3 Third-Party Restrictions
- We do not share children's data with third parties for marketing
- We do not allow third-party behavioral advertising
- Our service providers are contractually bound to protect children's data
4.4 Content Safety
- Virtual try-on is not available for images of minors
- We prohibit inappropriate content that could harm minors
- We have reporting mechanisms for concerning content
5. Parental Rights
Parents and legal guardians have specific rights regarding their children's information:
5.1 Right to Review
Parents can request to review any personal information we may have collected from their child.
5.2 Right to Delete
Parents can request deletion of their child's account and all associated data.
5.3 Right to Refuse Further Collection
Parents can direct us to stop collecting information from their child.
5.4 How to Exercise These Rights
If you believe your child under 13 has created an account or provided personal information:
- Contact us immediately at [email protected]
- Include "COPPA Request" in the subject line
- Provide:
- Your name and relationship to the child
- The child's email address (if known)
- Any other identifying information
- We will verify your identity as parent/guardian
- We will take action within 48 hours of verification
6. Information for Schools
6.1 Educational Use
If MyWear is used in educational settings, we comply with applicable education privacy laws:
- FERPA (US): Schools may consent on behalf of students for educational purposes
- Student Privacy Pledge: We adhere to Student Privacy Pledge principles
6.2 School-Specific Protections
For accounts created through educational institutions:
- No advertising-based data collection
- No sale or commercial use of student data
- Limited data collection to educational purposes only
- School administrators can manage student accounts
6.3 Educator Inquiries
Educators interested in using MyWear should contact [email protected] for information about our educational offerings and privacy practices.
7. Reporting Concerns
7.1 Report an Underage User
If you believe someone under 13 is using MyWear:
- Email: [email protected]
- Subject: "Underage User Report"
- Include any relevant information (username, email if known)
7.2 Report Child Safety Concerns
If you have concerns about child safety related to our Service:
- Email: [email protected]
- We take all reports seriously and investigate promptly
- We will involve law enforcement if appropriate
7.3 Response Time
- We acknowledge reports within 24 hours
- We investigate and take action within 48 hours
- We may not disclose specific actions due to privacy and safety considerations
8. Policy Updates
We may update this Children's Privacy Policy from time to time. When we make material changes:
- We will update the "Last Updated" date
- We will notify parents/guardians of known child users (if applicable)
- We will post the updated policy on our website
- Material changes may require renewed parental consent
9. Contact Us
For questions about children's privacy:
Contact Information
- Email: [email protected]
- Subject: "Children's Privacy Inquiry"
- Response Time: Within 48 hours for child-related inquiries
Related Policies
- Privacy Policy - Our main privacy policy
- California Privacy Notice - For California residents
- Terms of Service - Our terms and conditions
Questions about children's privacy? Contact us at [email protected]